Privacy Policy

“Personal information” refers to “personal information” as defined in the Act on the Protection of Personal Information. It means information about a living individual that can identify a specific individual by the name, date of birth, address, telephone number, contact details or other descriptions contained in such information, and includes data relating to facial appearance, fingerprints and voiceprints, as well as information that can identify a specific individual on its own, such as the insurer number of a health insurance card (individual identification codes).

When collecting personal information, the Company will clearly state, notify or publicly announce the purpose of use in advance, and will acquire personal information by lawful and fair means within the scope necessary for that purpose.

The Company uses personal information obtained in the course of its business for the following purposes.

• Performance of contracts concluded between the Company and the individual or business partners
• Communication with the individual or business partners for business negotiations and meetings
• Providing information on products and services handled by the Company (including events and campaigns) and other information on the Company’s business activities
• Market research, quality improvement, enhancement, research and development studies concerning products and services handled by the Company and the Company’s business activities
• Administrative work related to shares
• Providing information on the Company’s job openings and responding to related inquiries
• Responding to inquiries, requests for materials and the like regarding products and services handled by the Company, this Privacy Policy and other rules of the Company
• Other responses as necessary for conducting the Company’s business activities
• Crime prevention and safety management using security cameras, etc.
• Provision of personal information to the Company’s group companies and affiliates when conducting business activities jointly with them

In order to provide products and services related to the businesses of the Company’s group companies and affiliates comprehensively across the group, the Company may jointly use personal information it has acquired with its group companies and affiliates, only when necessary for business and permitted by law.

The matters required by law regarding the joint use of personal information in Japan are as follows.

(1) Joint use between the Company and its group companies and affiliates

• Scope of joint users
  The Company’s domestic affiliates listed on the Company’s website
• Purpose of use by joint users
  The purposes of use described in Section 3, Purpose of Use, above
• Items of personal information subject to joint use
  Contact details such as name, address, telephone number and email address; operating information on products handled by the Company; and other matters necessary for the “purpose of use by joint users” above

(2) Joint use at the Company’s construction sites

• Scope of joint users
  The Company, business partners involved in the Company’s construction work, and partner companies responsible for construction at the Company’s construction sites
• Purpose of use by joint users
  Preparation and management of construction system ledgers and worker rosters, communication and information sharing regarding construction work, and on-site safety management
• Items of personal information subject to joint use
  Contact details such as address, name, telephone number and email address; company name, company address, department, position and job type; information on work history such as qualifications held and years of experience; health-related information such as blood type and blood pressure; and information related to occupational safety and health management, such as the dates of health checkups and social insurance enrollment status

(3) Person responsible for managing jointly used personal information

CREATIVE LAB HOLDINGS Inc.
Address: 2F, 5-4 Mikawacho, Naka-ku, Hiroshima 730-0029, Japan
Representative: Tomoaki Akai, Representative Director and CEO

When jointly using personal information with the Company’s overseas affiliates and overseas group companies, the Company will obtain the individual’s consent in advance.

The Company may provide personal information it has acquired to third parties such as its affiliates, group companies and partner companies, to the extent necessary to achieve the purpose of use.

The Company will not disclose or provide personal information it has acquired to third parties without the individual’s consent.

However, this does not apply in the following cases.

• When outsourcing the Company’s operations to the extent necessary to achieve the purpose of use
• When disclosure of personal information is required by law
• When disclosure is necessary to protect a person’s life, body or property and it is difficult to obtain the individual’s consent
• Other cases provided for by law

The Company implements security measures and appropriate management to prevent unauthorized access to personal information and the loss, falsification or leakage of personal information. The Company also provides education and training to its officers and employees on the protection and proper management of personal information, and ensures that personal information is handled appropriately.

When an individual requests disclosure, correction, deletion or similar action regarding personal information held by the Company, the Company will respond appropriately in accordance with its prescribed procedures.

Please direct any opinions, questions, complaints or other inquiries regarding the handling of personal information to the contact below.

CREATIVE LAB HOLDINGS Inc.
2F, 5-4 Mikawacho, Naka-ku, Hiroshima 730-0029, Japan
TEL: 082-244-3511
Hours: Weekdays 9:00–17:00

The Company will revise this Privacy Policy as necessary. However, if the Company makes a change to this Privacy Policy that requires the individual’s consent under applicable laws, the revised Privacy Policy will apply only to individuals who have consented to the change in the manner prescribed by the Company. When revising this Privacy Policy, the Company will make the effective date and content of the revised Privacy Policy known by posting them on the Company’s website or by other appropriate means, or will notify the individuals concerned.

Established: July 1, 2008
Revised: April 1, 2022